Information and Assistance Specialist
For assistance, call the ADRC office at 715-635-4460
Information and Assistance Specialists provide unbiased information about issues affecting older people and people with disabilities regardless of income. We provide information regarding services, programs and solutions for disability and long term care issues such as:
- Assistance in finding services to match your needs such as:
- In-home care
- Housekeeping and chore services
- Home modifications, safety and maintenance
- Health (healthy lifestyles, management of chronic conditions, dementia, etc)
- Nutrition, home delivered meals
- Housing, including senior and low income housing
- Assisted Living, nursing homes and other long term care facilities
- Financial assistance (e.g., Social Security, SSI, Disability, Medicare, Medicaid and other benefit programs)
- Legal issues (guardianship, power of attorney, client rights advocacy)
- Abuse, neglect and financial exploitation
- Mental health, alcohol and drug abuse, crisis intervention
- Employment, vocational services, volunteer work
- Adaptive equipment
- Long term care options counseling which includes:
- Information about the choices you have when making decisions about where to live, what kind of help you need, where to receive that care and help, and how to pay for it.
- One-on-one consultation to help you think through the pros and cons of the various options in light of your situation, values, resources and preferences.
- Access to funding for long term care, including determining if you meet the non-financial criteria for the State of Wisconsin’s long term care services program, explaining the State’s program and your choices within the program.